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Praxuj — Naštartuj svoju kariéruVysokoškoláci na SlovenskuStredoškoláci na SlovenskuInstagramLinkedInL1/L2 Service Desk with German |NEW PROJECT|
Are you an experienced L1 Technical Supporter and you would like to grow and gain more technical IT experience?
Do you speak German and English?
Then apply right now, this position is perfect for experienced L1s who want to grow for L2 and more.
These will be your daily IT support responsibilities:
Do you speak German and English?
Then apply right now, this position is perfect for experienced L1s who want to grow for L2 and more.
These will be your daily IT support responsibilities:
- Replying to questions: Hardware, software and network related
- Directly managing technical issues closely with the L2 Support
- Helping users to install their apps
- Troubleshooting
- Service Request management, User management
- Identification and documentation of technical issues
- Empathetic approach towards clients/internal employees and their needs
- Redirecting complex issues to higher positions
- Creation and contribution on manuals
- Goal to achieve the best customer feedback
Dátum uzávierky:10. 5. 2025
Typ úväzku:Skrátený úväzok
Adresa výkonu:Bratislava, Slovensko
Mesto výkonu:Bratislava
Typ pozície:Práca
Zameranie
Požiadavky na kandidáta
Požadované jazyky
| Jazyk | Úroveň |
Nemecký | C1 |
Anglický | C1 |
Iné požiadavky
- Advanced level of spoken and written English (B2+/C1) and German (B2+)
- Energetic, dynamic and pro-active approach
- Communication, compassion and social skills are a must
- It is a plus to have a Degree in Computer Sciences or similar (not needed)
- Network security and anti-virus knowledge is an advantage (not needed)
Požadované vzdelanie:
Vyučený/á alebo VŠ
Minimálne vzdelanie:
VŠ
Ponuka benefitov
- Home office is fully flexible
- 5 weeks of holidays
- 2 Sick days
- Meal vouchers (fully paid)
- Referral bonuses
- Multisport card
- Refreshment in the office
- Work on interesting projects
- Professional development
- Active use of foreign languages
- Competitive salary and many other interesting benefits
Výška odmeny
2200 - 2600€ / mesiac
Odpovedať na ponuku môžete na novom portáli Pracuj.sk. Pokiaľ ste boli registrovaní na Praxuj.sk, váš účet bol bezpečne presunutý.
