HR Advisor with Italian language- HO

Are you fluent in comunication in Italian and English language ? Are ou looking for home office work and working also during weekend is not a problem for you?

Your daily tasks at this position should be:

• First point of contact for employees and managers via phone, email and internal case management system.
• Resolve different HR queries by answering to Employee’s life-cycle queries.
• Queries are mainly related to benefits, payroll, leave of absence, data management, onboarding and terminations but also other HR topics.
• Escalate employee’s queries where these cannot be resolved.
• Ensuring that each contact is accepted and resolved with a high degree of customer focus.
• Actively seeks for a feedback to improve service, supporting documentation, internal processes

Work is done in shifts in different shifts rotations
. - Monday to Sunday from 7:00 a.m. to 10:00 p.m. (no night shifts)
The work can only be performed from the territory of the Slovak Republic.